Contact Tiny Desk AI support.
For render, credit, billing, privacy, deletion or content questions, contact the team that runs the shared ReelMuse account and generation service.
Updated October 26, 2026
Write from the email on your account when you can. Never send your password, full card number or private photos by email.
Render or credit issue
Include the task ID (shown in Your tasks on the home page), the approximate time, the final status and a short description. That lets support tell a still-rendering task from a confirmed failure.
Privacy or account deletion
Delete the shared account from account settings. If that is unavailable, email support from the account address and ask for deletion.
Content report or appeal
Include the task ID, the reason, and proof of permission when someone's likeness is involved.
Billing
Include the transaction date, amount and account email. The refund policy explains the 14-day reporting window.